Assessing the prospects
We're honest about the chances before starting work: we review the situation and explain right away what can realistically be recovered and what can't.
We'll restore control of the domain and the registrar account when passwords are lost, contacts have changed or the previous administrator is unreachable. We take on what can realistically be seen through to a result.
We're honest about the chances before starting work: we review the situation and explain right away what can realistically be recovered and what can't.
We look at what's left – access to the email, the contract with the registrar, payment and contact details – and gather proof of your rights.
We prepare the request according to the specific registrar's rules and run the recovery procedure on your behalf.
We help you restore your login, update passwords and contacts, so the domain is fully under your control again.
You see every step and understand the terms and the order of actions in advance.
We find out exactly what's been lost and what data remains.
We're honest about how realistic it is to regain access.
We prepare the request and go through the procedure with the registrar.
We return your login and help you secure the account again.
Sometimes yes, but not always. First, we honestly assess the situation: we look at what's left – email, the contract, payments – and tell you plainly whether there are real grounds for recovery. If there's no chance, we'll say so right away.
Anything that confirms your rights to the domain: access to the old email, the contract with the registrar, payment documents, details of the previous contacts. The more that remains, the higher the chances. During diagnostics we'll advise what exactly to look for.
It depends on the situation and how fast the registrar works. We'll give a precise timeline estimate after diagnostics, once we understand what grounds there are and which procedure lies ahead.
We'll change the domain administrator correctly in the .ru zone.
LEARN MORE →We'll establish who a domain belongs to, ahead of a dispute or a deal.
LEARN MORE →We'll help link your domain to a Gosuslugi account.
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